Shipping & Payment Policy

Payment Information

All products remain the property of Vardhman Healthcare until full payment has been received. The applicable price is the price displayed at the time the order is placed. Shipping charges, taxes, and any applicable fees will be displayed before order confirmation.

If you are under 18 years of age, you must obtain permission from a parent or legal guardian before making a purchase.

All transactions on Nutranext are processed through secure third-party payment gateways. We do not store your card information on our servers. Payment details are encrypted and transmitted securely using SSL technology.

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Taxes

Applicable GST and other taxes will be charged as per Indian regulations. Any additional local taxes or duties, where applicable, are the responsibility of the customer.

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Shipping Policy

We deliver across India and selected international destinations. For remote locations where courier services are unavailable, orders may be delivered through India Post or other available logistics partners.

Estimated Delivery Timelines

• Metro Cities: 2–3 business days after dispatch.
• Other Cities & Towns: 2–5 business days after dispatch.
• Ground Shipping: 5–7 business days after dispatch.
• Remote Locations: Up to 7 business days or longer depending on accessibility.

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

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Order Tracking

Once your order is shipped, you will receive an email and/or SMS notification containing tracking information.

You can also track your order through the "My Account" section on our website. Tracking information typically becomes active within 24–48 hours after dispatch.

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Order Processing Types

In-Stock Products

Products available in our inventory are generally dispatched on the same day or the next business day after order confirmation.

Just-in-Time (JIT) Products

These products are procured from vendors after an order is placed. Dispatch may take between 2–7 business days.

Drop-Ship Products

These items are shipped directly from our vendor partners and are usually dispatched within 2–5 business days.

If your order contains multiple product types, shipments may be split and delivered separately to ensure faster delivery of available items.

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Shipping Charges

Shipping charges may vary depending on the product, quantity ordered, destination, and shipping method selected.

Any applicable shipping charges will be clearly displayed on the product page and during checkout before payment is completed.

• Some products may qualify for Free Shipping.
• Orders below ₹500 may attract a minimum shipping fee of ₹50.
• Additional quantities may increase shipping costs depending on product weight and dimensions.

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Special Logistics Requirements

Certain products may require additional documentation such as E-Way Bills for interstate transportation, especially for bulk or heavy shipments. In such cases, customers may be contacted for additional information.

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Additional Information

Nutranext reserves the right to modify product information, pricing, technical specifications, shipping policies, and product availability without prior notice.

In the event that a product becomes unavailable after an order has been placed, we may cancel the order and issue a full refund. Where possible, an equivalent replacement product may be offered.

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